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Freddy Jones, May 19 07:26 AM: James, I fully understand that this is your issue, and what i'm trying to do is ensure that there is nothing further that we can do. As of right now, we are approaching a fix with the Nuvoton Console issue, and appreciate your patience with us. I ensure contact between the Software Development Department and I remains eminent as we approach the fix. If you wish to cease troubleshooting, we may do so until I get further word on a fix. I apologize once again for this issue, and would be more than happy to reimburse you via a free workout from the Fitness Shop, or by adding the downtime to your iFit Account. Freddy Jones iFit Customer Care 1-866-608-1798 They must have the worst software developers on the planet.

Insert the iFit module into the port located on the treadmill's console. Plug the treadmill's power cord back in and set the circuit breaker to the “reset” position. Insert the treadmill key into the console, wait fifteen seconds, then remove the key. Wait for the module to update the treadmill's firmware; this can take up to two hours to complete. To maximize your equipment experience, connect it to the iFit Cardio app through your phone or ta. Activating your treadmill, bike, or elliptical. Chat with one of our friendly team members or submit a help request. Contact iFit Support Company About Contact Us Careers Support Help Center FAQ.

It has been 6 months now. I could have rewritten the code from scratch in a week. Furthermore, NordicTrack should not be selling products that are known to not work! Still not fixed as of July 23, 2014. September 18, 2014 Still not fixed on Christmas Eve. Jamesrome, Dec 23 02:30 PM: It is over a YEAR now, and my iFit workouts are still not recorded to your site.

There is no excuse for this! The fix was 'in testing' 6 months ago. Freddy Jones, Dec 24 07:11 AM: I understand this, but I am doing all I can do for you at this point. I am in direct communication with our Software Development Department, and I assure you that if I had anymore information than this, it would be given to you.

I sincerely apologize for the longevity of the issue, and I am certainly just as frustrated as you are. I can offer as much downtime as you need at this point, to try to compensate for the waiting you've had to do. Freddy Jones iFit Customer Care 1-866-608-1798 It seems fixed!!!! Freddy contacted me to say that there were updates for my treadmill. I applied them and tried it today, and finally, the iFit site registers my workout. At first I thought it was wrong, since it said I had climbed 21,000 feet today (and I would be dead for sure.) but it added all my previous workouts to today.